Shipping and return policies for Deer Thomas

Shipping Info
All orders are shipped via NZ Post (New Zealand Post).

Shipping costs are provided for a total weight of <1kg (including packaging), which covers a standard order of one, (or several) of the items sold here. In the case of a large order, causing the package to weigh >1kg, an excess will be applied to the postage costs.

Regarding orders comprising of several items, if the total weight (including packaging) remains <1kg, the shipping costs are not cumulative, and will stay the same as that of a single item.

Shipping costs are based on the rates of NZ Post without options, and can therefore be revised if NZ Post modifies them.

I will ship products as soon as possible, but please bare in mind that we I have a job and a family.

Thank you!

With love,
DT
Return Policy
You can’t return items purchased at deerthomas.bandcamp.com, except because of a manufacturing fault or because I sent an item in error; if so, just contact me.

These are following exceptions to my returns policy on clothing: I do not accept returned items that have clearly been worn and washed, or are soiled and dirty. I can't accept items back that, (in my opinion) have been deliberately damaged or have been subject to excessive wear and tear. All returned clothing items must be in an un-worn condition.

To return an item, please get in touch with me via e-mail and include your name, address, e-mail and the order number.
deer.rupe@gmail.com